Conflict Resolution

Need

Provide an effective solution to emerging conflicts to support group resilience and unity / cohesion.

Solution

Apply E. Ostrom’s Principles (accountable monitoring, graduated sanctions, easy conflict resolution process) to manage conflict and support soft governance rules inside the community.

Scale of conflict and approaches

Small (one time, manageable) – personal negotiation
Medium (repeated, affects work) – mediator support (a mediation help can be provided by filling the form)
Big (affects several community members, big crisis or mediation didn't help) – all members arbitration

Stages

Identify, Contemplate, Describe
Either party invites to conversation

Shares concerns, ideas, offers, requests
Asks clarifying questions
Expectations of confidentiality are best managed as explicitly as possible

Dialogue

Mutually recognize points of agreement
Mutually recognize points of disagreement (if any)
Mutually recognize a plan for resolution

Support for conflict

Access documents and tips
Private support (trusted friends, network stewards, potential mediators)
Expand the conversation if needed

Mediators responsibilities

Engages the community in this process when needed
Generates and collects insights from conflict management processes, in order to constantly adjust the soft governance rules of the community
Proposes prompt solutions to conflicts between members, based on cases from the broader ecosystem and insights about concrete situations.

Responsible monitoring

As a member of the team, I understand that in order to maintain unity, I can involve the community in this process when necessary

📌

Ho-Oponopono Practice This is an ancient Hawiaan practice that suggests we take complete responsibility for all the conflict and challenges in our lives, even when they are appearing to originate with someone else, then we should still address them in ourselves.

the mantra is very simple, but is basically used to "treat" every challenging experience, difficult thought, challenged relationship.

It was used, according to the book I'm reading now, to actually heal all these patients in this dangerous psych ward, eventually shutting it down.. but always the practice was used by the practicioner on and by themselves while thinking about the person who was affected

the mantra is always some variation of the following:

"I’m Sorry, Please forgive me, Thank you, I Love You"

so, this is something I've gotten really inspired about and am using as part of my daily practice, to use in every situation where I'm frustrated with people or myself (by David Danforth, Gravity DAO)